General FAQ

How is the Marketplace different from items in the Restocks Feed?
Items on the Restocks Feed are for sale directly from stores and brands. Items on the Marketplace are for sale via our users. We’ve given you even more options to find and buy the products you love.


How will I know if I am buying from the Marketplace?
The Marketplace lives on its own tab in the app, results will not appear in the Restocks Feed. When you buy or sell an item in the Marketplace, you will not be directed to a store to purchase, the purchase will be made directly in Restocks.

Can I change my username?
No, once you've created a username you cannot change it.


Who pays for shipping?

Sellers are responsible for paying for shipping for the item, as a buyer the price you see is the price you pay.

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